/* V145 AI — polished native assistant UX */
.crm-ai-fab{position:fixed;right:20px;bottom:20px;z-index:10050;min-width:58px;height:58px;padding:0 15px;border:1px solid rgba(255,255,255,.16);border-radius:18px;background:linear-gradient(135deg,#0b1220,#1d4ed8 68%,#2563eb);color:#fff;box-shadow:0 18px 44px rgba(15,23,42,.28),0 0 0 1px rgba(37,99,235,.08);font:800 14px/1 Inter,system-ui,sans-serif;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:7px;transition:transform .18s ease,box-shadow .18s ease}.crm-ai-fab:hover{transform:translateY(-2px);box-shadow:0 22px 50px rgba(15,23,42,.32)}.crm-ai-fab-spark{font-size:18px;line-height:1}.crm-ai-fab-text{letter-spacing:.02em}
.crm-ai-panel{position:fixed;right:20px;bottom:90px;z-index:10049;width:min(430px,calc(100vw - 24px));height:min(690px,calc(100vh - 116px));display:none;grid-template-rows:auto 1fr auto;background:#fff;border:1px solid #dbe4ee;border-radius:22px;box-shadow:0 34px 90px rgba(15,23,42,.24);overflow:hidden;font-family:Inter,system-ui,sans-serif}.crm-ai-panel.open{display:grid;animation:crm-ai-in .18s ease-out}@keyframes crm-ai-in{from{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}
.crm-ai-head{padding:16px 17px;background:linear-gradient(135deg,#0b1220,#14233b 70%,#1d4ed8);color:#fff;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid rgba(255,255,255,.08)}.crm-ai-head-main{display:flex;align-items:center;gap:11px}.crm-ai-avatar{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(135deg,#2563eb,#60a5fa);box-shadow:0 8px 22px rgba(37,99,235,.28);font-size:18px}.crm-ai-head b{font-size:15px;letter-spacing:-.01em}.crm-ai-head small{display:flex;align-items:center;gap:6px;color:#cbd5e1;margin-top:4px;font-size:10px}.crm-ai-status-dot{width:7px;height:7px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.12)}.crm-ai-close{border:1px solid rgba(255,255,255,.09);background:rgba(255,255,255,.08);color:#fff;width:34px;height:34px;border-radius:10px;cursor:pointer;font-size:20px;line-height:1;transition:background .15s ease}.crm-ai-close:hover{background:rgba(255,255,255,.14)}
.crm-ai-body{padding:16px;background:linear-gradient(180deg,#f8fafc,#f4f7fb);overflow:auto;scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent}.crm-ai-welcome{padding:16px;border:1px solid #dbe4ee;border-radius:17px;background:rgba(255,255,255,.92);color:#334155;box-shadow:0 8px 24px rgba(15,23,42,.04)}.crm-ai-welcome-title{font-size:15px;font-weight:800;color:#0f172a;letter-spacing:-.01em}.crm-ai-welcome-copy{font-size:12px;line-height:1.55;color:#64748b;margin-top:6px}.crm-ai-section-label{margin-top:15px;margin-bottom:7px;font-size:9px;font-weight:850;letter-spacing:.13em;color:#94a3b8}.crm-ai-chips{display:flex;flex-wrap:wrap;gap:7px}.crm-ai-chip{border:1px solid #dbe4ee;background:#fff;color:#334155;border-radius:999px;padding:8px 10px;font-size:10px;font-weight:650;cursor:pointer;transition:all .15s ease}.crm-ai-chip:hover{background:#f8fbff;border-color:#93c5fd;color:#1d4ed8;transform:translateY(-1px)}.crm-ai-chip-action{background:#f8fbff;border-color:#bfdbfe;color:#1d4ed8}
.crm-ai-msg-wrap{display:flex;flex-direction:column;margin:12px 0}.crm-ai-msg-wrap.user{align-items:flex-end}.crm-ai-msg-wrap.assistant{align-items:flex-start}.crm-ai-msg{max-width:88%;padding:11px 13px;border-radius:15px;font-size:12px;line-height:1.52;white-space:pre-wrap}.crm-ai-msg.user{background:linear-gradient(135deg,#1d4ed8,#2563eb);color:#fff;border-bottom-right-radius:5px;box-shadow:0 8px 18px rgba(37,99,235,.16)}.crm-ai-msg.assistant{background:#fff;border:1px solid #e2e8f0;color:#334155;border-bottom-left-radius:5px;box-shadow:0 6px 18px rgba(15,23,42,.04)}.crm-ai-msg-meta{margin-top:4px;padding:0 4px;color:#94a3b8;font-size:8px}.crm-ai-typing{display:flex;align-items:center;gap:4px;min-height:12px}.crm-ai-typing i{display:block;width:5px;height:5px;border-radius:50%;background:#94a3b8;animation:crm-ai-dot 1s infinite ease-in-out}.crm-ai-typing i:nth-child(2){animation-delay:.14s}.crm-ai-typing i:nth-child(3){animation-delay:.28s}@keyframes crm-ai-dot{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-3px);opacity:1}}
.crm-ai-action-card{margin:14px 0;padding:15px;border:1px solid #bfdbfe;border-radius:16px;background:linear-gradient(180deg,#fff,#f8fbff);box-shadow:0 10px 26px rgba(37,99,235,.08);color:#0f172a}.crm-ai-action-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.crm-ai-action-badge{display:inline-flex;padding:5px 8px;border-radius:999px;background:#eff6ff;color:#1d4ed8;font-size:8px;font-weight:850;letter-spacing:.09em}.crm-ai-action-shield{width:24px;height:24px;border-radius:8px;display:grid;place-items:center;background:#ecfdf5;color:#15803d;font-size:11px;font-weight:900}.crm-ai-action-card strong{display:block;font-size:13px;line-height:1.45}.crm-ai-action-card p{margin:7px 0 13px;color:#64748b;font-size:10px;line-height:1.5}.crm-ai-action-buttons{display:flex;gap:8px}.crm-ai-confirm,.crm-ai-cancel{height:38px;border-radius:10px;padding:0 12px;font-weight:800;font-size:10px;cursor:pointer}.crm-ai-confirm{border:1px solid #2563eb;background:#2563eb;color:#fff;flex:1}.crm-ai-confirm:hover{background:#1d4ed8}.crm-ai-confirm:disabled{opacity:.6;cursor:wait}.crm-ai-cancel{border:1px solid #cbd5e1;background:#fff;color:#475569}.crm-ai-cancel:hover{background:#f8fafc}
.crm-ai-alt-wrap{margin:8px 0 14px;display:flex;flex-wrap:wrap;gap:7px;align-items:center}.crm-ai-alt-label{width:100%;font-size:9px;font-weight:800;letter-spacing:.08em;color:#64748b;text-transform:uppercase}.crm-ai-alt-chip{border:1px solid #93c5fd;background:#eff6ff;color:#1d4ed8;border-radius:999px;padding:7px 10px;font-size:10px;font-weight:800;cursor:pointer}.crm-ai-alt-chip:hover{background:#dbeafe;transform:translateY(-1px)}
.crm-ai-foot-wrap{border-top:1px solid #e2e8f0;background:#fff}.crm-ai-foot{padding:11px 11px 6px;display:grid;grid-template-columns:1fr auto;gap:8px}.crm-ai-input{min-height:44px;border:1px solid #cbd5e1;border-radius:12px;padding:10px 12px;font:500 12px Inter,system-ui,sans-serif;outline:none;background:#fbfdff;color:#0f172a}.crm-ai-input::placeholder{color:#94a3b8}.crm-ai-input:focus{border-color:#60a5fa;box-shadow:0 0 0 3px rgba(37,99,235,.09);background:#fff}.crm-ai-send{width:44px;height:44px;border:0;border-radius:12px;background:linear-gradient(135deg,#1d4ed8,#2563eb);color:#fff;font-size:17px;font-weight:800;cursor:pointer;box-shadow:0 8px 18px rgba(37,99,235,.18);transition:transform .15s ease}.crm-ai-send:hover{transform:translateY(-1px)}.crm-ai-send:disabled{opacity:.65;cursor:wait;transform:none}.crm-ai-foot-note{text-align:center;padding:0 12px 9px;color:#94a3b8;font-size:8px;line-height:1.35}
.admin-page .v143-ai-nav{background:linear-gradient(135deg,#0f4c81,#2563eb)!important;color:#fff!important}.admin-page .v143-ai-nav span{background:rgba(255,255,255,.15)!important;color:#fff!important}
@media(max-width:640px){.crm-ai-fab{right:12px;bottom:74px;height:54px;min-width:54px;padding:0 13px}.crm-ai-panel{right:12px;bottom:138px;width:calc(100vw - 24px);height:calc(100vh - 154px);border-radius:18px}.crm-ai-head{padding:14px}.crm-ai-body{padding:12px}.crm-ai-welcome{padding:14px}.crm-ai-msg{max-width:92%}}